Refund policy

Return and Refund Policy

Last updated: October 7, 2026

Our graphic tees and hoodies are made to order and produced specifically for each customer in our Los Angeles studio. Our swimwear is made by our partner brand, CODE 22. Please review this policy before purchasing.

Made-to-order products

We do not accept returns for fit, style, color, or personal preference. Please review the sizing and garment details on the product page before placing your order.

CODE 22 swimwear: final sale

For hygiene reasons, all CODE 22 swimwear, including swim shorts and swim trunks, is final sale. Swimwear is not eligible for return, refund, or exchange for fit, size, style, color, or personal preference. Please review the sizing details on the product page before placing your order.

If your swimwear arrives damaged, defective, or incorrect, it is covered under "Damaged, defective, or incorrect items" below. The same 7-day reporting window applies.

Damaged, defective, or incorrect items

We accept return or refund requests within 7 days of delivery only when an item is:

  • Damaged upon arrival
  • Defective
  • Incorrect (the wrong item was received)

Requests submitted more than 7 days after delivery are not eligible under this policy.

Requesting a return or refund

Email customerservice@goodtroublefashion.com within 7 days of delivery and include:

  • Your order number
  • A description of the issue
  • Clear photos showing the damage, defect, or incorrect item

We will review your request and provide instructions if it is approved. Return authorization is required before sending any item back. Return shipping costs are the customer’s responsibility.

Refund processing

After your request is reviewed and approved, refunds are issued to the original payment method. Refund processing may take up to 14 business days. Shipping costs are non-refundable.

Exchanges

We replace items only if they are defective or damaged upon arrival. Exchanges are limited to the same item, subject to availability. We do not offer exchanges for size, fit, style, color, or personal preference.

Non-returnable items

The following items are not eligible for return or refund under this policy:

  • Made-to-order apparel, except as outlined above
  • CODE 22 swimwear, except as outlined above
  • Sale or final-sale items
  • Gift cards

Production and shipping

Please allow 1–3 business days for production and processing. Shipping transit estimates begin after production and processing are complete.

  • United States — Standard: Free. Estimated transit: 3–7 business days after production.
  • United States — Express: $40 USD flat fee. Estimated transit: 3–4 business days after production.
  • Canada and Mexico — Standard: $20 USD flat fee. Estimated transit: 7–14 business days after production.

Canada and Mexico transit times depend on the destination and customs processing. Customers may be responsible for customs duties, taxes, or import fees required by their country.

We currently ship only to the United States, Canada, and Mexico. Please see our Shipping Policy for tracking, delivery, and address information.

Contact us

For return, refund, or exchange requests, email customerservice@goodtroublefashion.com.

Good Trouble Fashion
889 Francisco Street, #1511
Los Angeles, CA 90017
United States